Refund Policy

Seller return and refund policy:

The item returned or exchanged within 14 days will become effective after receiving the item. Money back guarantee of 14 days from the date of delivery, follow the policy:

To request return information, contact us at info@medical-protector.com within 14 days of receiving the package. Your return must have a postal stamp within 30 days after the date you received the item.
We do not accept merchandise for return unless the items are defective caused by the seller, in which case they will be replaced, subject to availability or refunded at the discretion of the buyers.
To be eligible for a return, your item must be unused, well packed in the same condition as it was received, and resale has no influence. It must also be in the original packaging.
Redeemed gifts are not returnable and cannot be exchanged for cash.
All expenses caused by the return will be borne by the buyer.
The air waybill number and clear photos of the returned package are required after the buyer sends the package. Before sending a return, photograph the item for your records.
If the buyer cannot receive the package ordered after 3 months, he can contact the seller to obtain a solution.

Shipping:
To return your product, you must send it to our address
Depending on where you live, the time it takes for your exchanged product to reach you may vary.
If you are sending an item over $ 50, you should consider using a trackable shipping service or buying shipping insurance. We are not responsible for the risk of a returned item.
Customers will only be charged shipping costs once (this includes returns); Without restocking, consumers will be charged for the return of the product.